My ViewSigned in: Priya Raman (Administrator)
PLS-1003 — Laptop replacement for dispatch station 2
IT Support · Operations → IT / Applications · Created Jul 10, 2026, 11:00 AM
Request
StatusCompleted
ImportanceNormal
SenderRay Coleman
Receiver(s)Alicia Nunez
Request date2026-07-10
Due date2026-07-25
Source channelWeb
Legacy IDNF-87990
Description
Dispatch laptop will not hold charge and shuts down mid-shift. Needs replacement or battery service.
Operational context
locationMidland Dispatch
ticketTKT-7702
Comments (2)
- Alicia NunezJul 12, 2026, 10:04 AM
Imaging a replacement unit today, will swap on Friday.
- Alicia NunezJul 24, 2026, 02:10 PM
Swap complete, old unit wiped and retired.
Attachments
- No attachments.
Integration status
- SalesforceNot configured
Integration placeholder — connect in a later phase.
key: p-1003:salesforce - FieldFXNot configured
Integration placeholder — connect in a later phase.
key: p-1003:fieldfx - Email NotificationNot configured
Integration placeholder — connect in a later phase.
key: p-1003:email-notification - PDF ServiceNot configured
Integration placeholder — connect in a later phase.
key: p-1003:pdf-service
Audit history
- Status changedJul 24, 2026, 02:10 PM
Alicia Nunez — In Progress → Completed
- Status changedJul 12, 2026, 10:00 AM
Alicia Nunez — Submitted → In Progress
- CreatedJul 10, 2026, 11:00 AM
Ray Coleman — Pulse created from web application.